Visitor’s Guide

We look forward to seeing you at the Museum! Consult this guide to prepare for your visit.

1. Before your visit to the Museum
2. During your visit to the Museum
3. After your visit to the Museum

Before your visit to the Museum

Preventive Measures

Learn about preventive measures put in place by the Museum against COVID-19.
Please do not visit the Museum if you are experiencing symptoms of Covid-19.

Online Ticketing

It is recommended for all ticket buyers including Museum Members to use the online ticketing system to purchase or reserve  admission to the Museum and select the date and time of your visit.

Microsite

Have your headphones ready and charge your cell phone battery! Content for the permanent exhibition Indigenous Voices of Today: Knowledge, Trauma, Resilience is available on our microsite for mobile devices. This platform gives you access to multimedia content available on shared devices in the exhibition hall.

Make sure you can read the QR codes with your mobile device, they’re a tool for you to access this website.

• iPhone? Normally, your cell phone is already configured to read them with your camera.
• Android? If your cell phone isn’t already configured, you can download an app with this feature. Here are some examples: Kaspersky, NeoReader, Bar-Code reader.

During your visit to the Museum

Be sure you arrive at the time indicated on your ticket. The Museum cannot guarantee access to latecomers.

Safety Instructions

For everyone’s safety, please follow these instructions:

• Wash your hands at the sanitation stations located at the entrance and exit of the Museum as well as the entrances and exits of the exhibition halls.
• Cough and sneeze into your elbow.

Exhibitions and Services in the Museum

• Level 3: Installation in progress / Washrooms
• Level 2: Alexander Henderson – Art and Nature / Gender Neutral Washrooms
• Level 1: Indigenous Voices of Today: Knowledge, Trauma, Resilience / Boutique / Admission / Cloakroom / Café Notman
• Level V: Exit / Washrooms

Our cultural mediators are available to answer your questions about the exhibitions. Don’t hesitate to speak with them!

Practical information

• The Museum Boutique is open!
• A self-service and unsecured cloakroom is available to visitors.
  Visitors may also keep their coats to explore the museum and its exhibitions.

After your visit to the Museum

• Help us improve the Museum experience by filling out the survey you will receive by email after your visit, and you could win a Member +1 card valued at $75.
  The card allows you to visit the Museum for one year and invite a person of your choice each time.
• Did you take any pictures while you were at the Museum?
  Share your best moments on Facebook, Instagram or Twitter. #McCordStewartMuseum @museemccordstewart
• You can also share your comments on Google or Tripadvisor!